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By John Hoover
John Hoover, PhD and Bill Sparkman, 2006
This guide presents a 12-stage process designed to help salespeople effectively sell to customers who may be confused or struggle to recognize a good deal. It addresses the challenges of common sense not always working with certain buyers. The book provides proven sales guidance and techniques to help avoid common sales pitfalls. Readers will learn strategies for planning, preparation, effective communication, and turning clients into referrals.